Notifications

Overview

Constructor can send you real-time notifications when other users make changes in Constructor that affect you, such as making you the owner of a ticket or mentioning you in a comment.
To configure your notification settings, click your avatar in the upper right corner and visit Settings, then visit the Personal Settings | Notifications sections.
Constructor will never send you a notification for actions that you yourself perform.

Email

So as not to overwhelm your inbox, Constructor intelligently sends you email notifications only for events it considers important, such as:
  • When a teammate mentions you in a comment, assigns you a blocker, requests your follow-up on a thread, or makes you the owner of or a collaborator on a ticket.
  • When a teammate changes a ticket that you own, collaborate on, or have subscribed to notifications for, and the change is important, e.g., when a teammate moves the ticket between stages or adds a blocker.

Slack

Constructor will send you real-time Slack notifications for all events in Constructor that affect you, such as:
  • When a teammate mentions you in a comment, assigns you a blocker, requests your follow-up on a thread, or makes you the owner of or a collaborator on a ticket.
  • When a teammate changes a ticket that you own, collaborate on, or have subscribed to notifications for.
Learn more about Constructor's Slack integration:

Discord

Constructor will send you real-time Discord notifications for all events in Constructor that affect you, such as:
  • When a teammate mentions you in a comment, assigns you a blocker, requests your follow-up on a thread, or makes you the owner of or a collaborator on a ticket.
  • When a teammate changes a ticket that you own, collaborate on, or have subscribed to notifications for.
A team Admin must first enable Constructor's Discord integration for you to be able to enable Discord notifications.
Learn more about Constructor's Discord integration:

Step-by-step

Enabling or disabling notifications

To enable or disable email, Slack, or Discord notifications, visit Personal Settings | Notifications and click the toggle.
If you disable all notifications, you can still use the "My work" view to stay on top of tickets you own or collaborate on and threads or blockers you've been assigned. However, you won't be notified when someone @mentions you. We recommend enabling notifications on at least one channel.