FAQ

Can you help me get my team set up?

We’ve designed Flat so that you can get your team fully set up in just a few minutes using our Getting started guide. But if for any reason you have a question, just send us an email or click Chat with support in the app, and we'd be happy to help.

Can you build [X]?

Possibly! We love hearing from users about how we can improve Flat, whether the idea is big or small. You might be surprised that some of Flat's most innovative features sprouted directly from user conversations. Let us know what you have in mind, and we'd be happy to chat.

Can you integrate with [X]?

Possibly! We already have a roadmap of additional integrations we're planning, but hearing from users helps us prioritize. Let us know what you're thinking.

Does Flat work with GitLab?

Not yet, but it’s on our roadmap. If you’re using GitLab and are eager to adopt Flat, please do let us know, as it helps inform our prioritization.

Can I run Flat on-prem?

Not at this time, but let us know if that's something you're interested in.

Can I import data into Flat from another tool?

Of course! Learn more about importing data here.

Can I export my team's data out of Flat?

Yes, contact us and we'd be happy to export your team's data.